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Josh Potts on leadership, growth, and the power of training at Mak Haik Chevy

Welcome to today’s episode of Training Camp with Adam Marburger, CEO at Ascent Dealer Services, Co-founder at Dental Protection Group, best-selling author, and Brazilian Jiu-Jitsu black belt. Today’s guest is Josh Potts, the number one Chevy dealer and GM of Mak Haik Chevy. With a career spanning dealerships across Houston and a reputation for transforming struggling stores into top performers, Josh shares his journey, insights on leadership, and the importance of personal growth and team development. Get ready for an inspiring discussion packed with actionable advice for every automotive professional looking to excel.

Key Takeaways

1. Josh Potts reflects on a pivotal moment in his early career when his success led to arrogance. A life-altering experience humbled him and prompted a shift in mindset from chasing power and money to pursuing greatness in all aspects of life. He emphasizes that true success comes from focusing on becoming a better individual—both professionally and personally.

2. Additionally, Potts attributes his success not just to personal achievements but to the culture of teamwork he fosters in his dealerships. He notes that every dealership he has worked at improved its rankings due to a collective effort. This underscores the importance of nurturing a supportive environment where everyone works towards a common goal.

3. As a leader, Potts stresses the necessity of ongoing training for his team. He advocates for weekly role-playing sessions, peer-to-peer learning, and bringing in external trainers to ensure fresh perspectives. He believes that without continuous growth, individuals and organizations stagnate. This proactive approach to training enhances skills and cultivates a competitive spirit among team members.

4. Moreover, Potts encourages individuals to ask themselves three critical questions each month: What did I do well? What could I have done better? What am I going to do about it? This practice of self-reflection fosters a growth mindset, allowing professionals to identify areas for improvement and continuously elevate their performance.

5. Nevertheless, Potts offers advice for aspiring leaders, stressing that they should embody the qualities of the position they desire rather than waiting for a promotion. He believes that individuals should perform the responsibilities of the roles they want, demonstrating their readiness for advancement. By proactively engaging with colleagues and anticipating the needs of the team, they can position themselves as future leaders.

“Leaders aren’t chosen; they rise. You should already be doing the position you want. If you’re waiting to be chosen, you’re already behind. Focus on becoming the person that rises to the challenge.” – Josh Potts

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Jaelyn Campbell
Jaelyn Campbell
Jaelyn Campbell is a staff writer/reporter for CBT News. She is a recent honors cum laude graduate with a BFA in Mass Media from Valdosta State University. Jaelyn is an enthusiastic creator with more than four years of experience in corporate communications, editing, broadcasting, and writing. Her articles in The Spectator, her hometown newspaper, changed how people perceive virtual reality. She connects her readers to the facts while providing them a voice to understand the challenges of being an entrepreneur in the digital world.

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