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Introducing PULSE: KPI Leaderboards for Dealers

Real-time performance tracking and optimization are essential for dealerships aiming to stay ahead in the competitive automotive landscape.

Digital Dealership System is launching PULSE, a key performance indicators (KPI) leaderboard for Sales, Fixed Operations, and BDC. It utilizes staff-facing TVs, desktop, and mobile reporting to effectively track, motivate, and retain dealership staff across all departments.   

By seamlessly integrating with existing dealership management systems (DMS/CRM), PULSE replaces dry-erase boards and printed reports to track productivity throughout the dealership, driving sales and accountability.     

With live updates and customizable, interactive reports, DDS PULSE drives accountability and productivity, empowering dealerships to streamline operations and boost profitability.  

PULSE Key Features: 

  1. Sales LeaderboardTracking Units, Gross, CSI, Teams, Finance, Trends, Cars, Brands, Trades 
  2. Fixed Operations LeaderboardTracking Effective Labor Rate, Hours, CSI, Goals, Revenue, Show Rate, $/RO and Productivity 
  3. BDC Performance ReportsTracks Inbound/Outbound Calls, Texts, Emails, Sales, Sources, Results, Goals 
  4. Storewide Details – Comprehensive KPI Tracking with detailed drill-down reporting on interactive reports for the entire store and each employee 
  5. PULSE AI in partnership with META – dealers are able to Question their Data to get quick answers and analysis 
  6. Secure Staff Access on Desktop and Mobile – live access to track individual KPIs and Goals, allowing them to increase productivity 

Benefits for Dealerships  

  • Unified Data Platform: Consolidates sales, service, and BDC department metrics into a single interface.  
  • Improved Accountability: Transparent tracking motivates staff to meet or exceed goals.  
  • Scalability: Suitable for dealerships of all sizes, from single rooftops to multi-store enterprises.  
  • Enhanced Decision-Making: Data-driven insights empower leaders to identify trends and adjust strategies in real-time.  
  • Data Everywhere: Data is always available with selected reports on large staff-facing TVs, desktops, and mobile  

Transform the Dry-Erase Bored   

In 2025 and beyond, data is key to increasing staff productivity and driving dealer profits. PULSE, from the Digital Dealership System, replaces the dry-erase board and printed reports with dynamic, live, customizable reports that are accessible on TVs, Desktop, and Mobile. The user-friendly interface puts KPI’s front and center, allowing management and staff to focus on selling and not reporting. Modernize your dealership today with PULSE for Sales, Fixed Ops, and BDC. 

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Todd Katcher
Todd Katcher
Todd Katcher has developed Digital Dealership System into the technology leader in the digital sign industry for automotive with innovative product design and integrations to enhance the customer experience while tracking and motivating staff. Putting the dealership first, providing solutions customers ask for and creating a strong culture of support has driven the company success for over a decade.

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