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How to solve the service tech shortage | Solving the Transaction Time Challenge with Mobile Devices | Investing in your Technicians with Training

On today’s CBT Newscast for Wednesday, August 9th, 2017:

How to solve the service tech shortage
We often hear the phrase, “dealers need to prepare for the future.” Obviously, we would receive a lot of different answers on what it really means to be truly prepared with issues facing dealers years from now. For Bruce Knudsen, Executive Vice President for the Montana Auto Dealers Association, it means looking to solve one of the most extreme problems: the service tech shortage. Watch Now

Solving the Transaction Time Challenge with Mobile Devices
Here is an experiment: in your next auto industry conversation, bring up blockchain technology, autonomous vehicles, IoT, connected cars and anything to do with the cloud…and see how energized the dialogue gets. But bring up digital retailing or mobile technologies and…well, that is so ‘last year.’ But is it? Read More

Investing in your Technicians with Training
Technicians are aware that the industry is constantly evolving, and to remain as a competitive employee, they must stay on the cutting edge of new tools, tech, and systems. Any technician worth your investment will come looking for what training programs you offer. Read More

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