Car sales continue to grow, and you may be looking to join the sales team at the dealership. However, you’ll need more than a driver’s license to make your sales. You’ll also need to enjoy and be good at what you do.
And although your consumer can find the value of the vehicle they want, they’ll depend upon you to provide something they can’t always find—knowledge, understanding, preparation, and selfless guidance.
When you’ve decided that you want to pursue a career in car sales, it’s essential to prepare. So here are a few things you should do to get started:
Research the automotive industry
Before making any significant decisions about your future career, it is essential to learn as much as you can about the field of car sales. Try to find out what kind of skills and experience potential employers typically look for in their salespeople and what training programs or certifications may be required. Additionally, make sure that you understand how cars work to accurately explain different features and functions to potential customers.
Develop strong communication skills
As a car salesperson, your ability to build trust and rapport with customers will be your greatest strength. To this end, make sure that you focus on developing excellent communication skills, both verbal and written. This may mean taking classes in public speaking or participating in other activities where you can practice communicating clearly and effectively with others. It is also essential to be well-versed in the latest technology, such as social media platforms and web-based tools, to effectively communicate with potential buyers through these channels.
Gain experience through internships or entry-level positions
While there may be some formal training programs available for aspiring car salespeople, many employers prefer to hire candidates who already have some experience in the industry. Therefore, it can be helpful to try to gain some experience through internships or entry-level positions with car dealerships or other automotive businesses. This will give you a better understanding of the day-to-day responsibilities of a car salesperson, but it will also help you build a network of contacts within the industry.
Be prepared for long hours and irregular shifts
One of the most important things to remember when preparing for a career as a car salesperson is that the job often requires long hours and irregular shifts. Due to the nature of the automotive business, many dealerships are open late into the evening, and on weekends, so you should be prepared to work unconventional hours to meet the needs of potential customers. Additionally, you may find that your work schedule can vary depending on the season and what types of vehicles are currently in demand at that time.
Stay up to date on industry trends and new technologies
Few things are as frustrating for a customer as a salesperson who doesn’t know about what they’re selling. As with most industries, car sales are constantly evolving, so it is vital to stay current with the latest trends and developments within the field.
This includes keeping track of emerging technologies or other changes that could affect sales performance and being aware of any legislative or regulatory issues that may impact how dealerships operate or interact with customers. By staying informed about industry trends and best practices, you can help ensure that you always have a competitive edge as a car salesperson.
Dress the part
When meeting with potential customers, it’s essential to dress the part. Outside of the obvious “wear clothes that are clean and ironed,” there are some finer points to consider. Not every brand or consumer expects you to wear a suit. A recent Porsche Taycan buyer mentioned how much the salesperson impressed him and set the stage for his purchase.
The Porsche salesperson wore jeans, a black t-shirt, and a leather Porsche LeMans racing jacket. He knew his customers. Your location, clients, and brand will dictate what you wear. However, as a rule, it’s always a good idea to dress one level up from your buyers. If they generally dress casually, then dress business casual.
Be patient
Selling cars takes time, so it’s essential to be patient. Don’t try to rush a sale, and listen carefully to what each customer has to say.
If you’re ready for the challenge of a career in car sales, then follow these tips to prepare yourself for success. With hard work and determination, you’ll be on your way to a successful career.
Did you enjoy this article from Steve Mitchell? Read other articles on CBT News here. Please share your thoughts, comments, or questions regarding this topic by submitting a letter to the editor here, or connect with us at newsroom@cbtnews.com.
Be sure to follow us on Facebook and Twitter to stay up to date or catch up on all of our podcasts on demand.
While you’re here, don’t forget to subscribe to our email newsletter for all the latest auto industry news from CBT News.