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Daily Newscast: Customer Service, Millennials, Online Car Buying

On this week’s Friday Rewind, solutions to improve your dealership’s culture, the VP of JD Power says focus on Gen-Z more, and author Scott Stratten discusses delivering customer service

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CBT News
For over 11 years, CBT News has been informing and helping automotive retail professionals grow their businesses and thrive in their careers through an awarding-winning, on-demand streaming platform. With exclusive interviews featuring the biggest names in the industry, daily newscasts, up-to-date market data, and exclusive articles covering the latest trends, CBT News is your #1 source for auto industry news and content.

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