CBT News Week in Review for Friday, November 23rd, 2018:
Becky Chernek: Get Back-to-Basics in Your F&I Department
The F&I department is one of the most rapidly evolving departments in your dealership. From new technology to changing consumer expectations, the future of the F&I process is undergoing major transformations. In today’s segment, CBT’s Jim Fitzpatrick speaks with Becky Chernek, F&I expert, and host of F&I Today right here on CBT to discuss the latest in F&I news from reinsurance strategies to your digital menu. Watch Now
The Top Characteristics to Look For When Hiring New Employees at Your Dealership – Anthony Santangelo, AutoMax
As the old saying goes, you should never judge a book by its cover, and the same is true when choosing the employees you hire and train at your dealership. On today’s show, Jim Fitzpatrick speaks to Anthony Santangelo, a national sales recruiter and trainer at AutoMax to discuss the characteristics and skill sets that dealers should be looking for when recruiting employees. Watch Now
Unlock Hidden Profits in Your Dealership By Properly Utilizing the Data from Your DMS – Michael Roppo, WithumSmith
On today’s show, Jim Fitzpatrick speaks with Michael Roppo, director of dealer fixed-ops consulting and training for WithumSmith and Brown’s automotive division, to discuss the importance of DMS data management in your dealership. Watch Now