Today on CBTNews.com – June 18th, 2020:
Damon Lester, Don Hall, & James Church Discuss Diversity in Retail Automotive
On today’s show, we welcome NAMAD President Damon Lester, VADA President Don Hall, and James Church, General Manager at Priority Auto Group in Chesapeake, Virginia. Damon, Don, and James speak to CBT’s Jim Fitzpatrick about diversity in the automotive industry.
Mortgage Applications are Skyrocketing – What It Means for Auto Retail
Applications for mortgages in the United States have increased eight percent over last week, according to the latest Weekly Mortgage Applications Survey by the Mortgage Bankers Association. What’s more striking yet is that mortgage applications are 21 percent higher than the same period last year. Increased activity in the mortgage market is a signal that Americans are ready to spend on large purchases once again. Make the most of the early stages to position your store well. Read More
How to Become a Blackbelt in Your F&I Department
Processes do not fail. People fail the process. It is critical to follow a defined process and have someone hold that process accountable. By doing this you will be able to measure results and ultimately increase profitability. As we travel across the country visiting dealers, the ones that lack process perform at a lower level than those with a process. We also found that if nobody is holding the process and the department accountable, it performs at a much lower level, costing the dealership money. Read More
Did you enjoy this interview? Please share your thoughts, comments, or questions regarding this topic with host Jim Fitzpatrick at jfitzpatrick@cbtnews.com.
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