Today on CBTNews.com – Tuesday, June 18th, 2019:
Every dealer is always looking for new and innovative strategies to increase their sales. And while there are many ways to do it, our next guest has taken a slightly unconventional approach with the help of a facilitator placed in the service department, producing stellar results. On today’s show, we’re pleased to welcome in Sam Slaughter, owner of Sellers Auto Group in Farmington Hills, MI. Watch Now
Conflict is inevitable. It is going to happen. So, it is best to learn how to help employees overcome it healthily. When everyone has the tools they need to resolve conflict, disagreements are less likely to disrupt operations, productivity, or employee satisfaction. Read More
Meetings. Love them or hate them, they are a necessary evil in any business. Dealerships are not immune, and most meetings seem to revolve around the sales staff every week, usually Saturday mornings before they open the doors. But when was the last time your store had a meeting for the F&I staff? How often do they meet? Are they productive meetings or just an afterthought? Read More