Today on CBTNews.com – Tuesday, January 29th, 2020:
In years past, a common criticism the auto industry has faced is that it’s stuck in the past or slow to innovate. However, industry professionals on the showroom floor every day know this simply isn’t true. Here to walk us through some of the defining industry trends for 2019 and exciting new developments to watch for in 2020 is Steve Finlay, Editor at WardsAuto Magazine. Watch Now
Do you watch business-based reality TV shows? I love these shows not only for the excitement and entertainment, but for all the parallel messages they provide to your own business and life. When teams and their members excel in business there are always reasons. Likewise, there are also very specific reasons as to why people do not succeed. My message for those who are not succeeding is: “Stop it.” Read More
It’s essential to have a strong pitch. But even before you say a word, you’re already sending signals that can make or break a sale. Though often unconscious, our body language can do everything from relaxing a customer to driving them off the lot, all before we open our mouths. This is why dealers should pay close attention to what nonverbal cues they’re sending, adjusting them as part of their sales strategy. Read More