CBT News Week In Review for Friday, August 30th, 2019:
Itβs no secret that healthy employees are more likely to have positive attitudes and more energy to complete tasks at your dealership. Healthy habits can also lead to lower insurance premiums and a reduced number of sick days. But how can dealers encourage these healthy habits? Our next guest is here to tell us. Weβre pleased to welcome Jiselle Perez, Director of Human Resources for Bean Auto Group in Miami, FL, and organizer of the Tune Up Your Health Program. Watch Now
What makes a great salesperson great at sales? Is it all about the numbers, or is it about having the right mindset and building positive relationships? The answer might not be what youβre expecting. To find out more, we recently welcomed back Bob Burg, world-renowned sales trainer, popular podcast host, and Wall Street Journal best-selling co-author of the βGo-Givers Sell Moreβ. Watch Now
There are countless ways a CRM solution can provide the car buying market with a more connected, personalized, and overall better shopping experience. In fact, according to Nucleus Research, the average ROI for a CRM is $8.71 for every dollar spent. But how do you know if your dealership is using its CRM to the fullest capability? To find out, we recently caught up with Mark Vickery, Director of Performance Management at VinSolutions. Watch Now
After spending over 30 years in the auto retail industry as the GM for Galpin Motors and overseeing the number one Ford Dealer in the world, our next guest has made another bold industry move. Brian Allan is now the Senior Vice President of Strategic Partnerships at HyreCar, a California-based startup where car owners can rent their vehicles to drivers that want to drive for ride-sharing services like Lyft and Uber. Watch Now