Today on CBTNews.com – Thursday, August 16th, 2018:
The Three Keys to Attracting and Retaining Talent at Your Dealership – James Boening, Audi South Atlanta
James Boening gives CBT News three keys to attracting and keeping talent: morale, camaraderie within the staff, and making sure it’s fun. He shares on how they have built an environment at Audi Atlanta South that is warm and inviting not just for customers, but also their staff. Watch Now
Seller Beware: Failures in Facebook Listings
Companies have been known to siphon data from online car listings and use it to generate traffic for themselves or others. When so much of business is being done online, and with Facebook being prime territory for connecting with new customers, what’s a savvy dealer to do to protect themselves? Read More
How Well Do Your Employees Know Your Dealership’s OEM?
A dealership’s primary objectives usually revolve around putting people into vehicles they love and helping them stay happy with that purchase for a long time. With all everything going on inside the dealership, it is possible for dealership employees to lose sight of the bigger picture. Outside of the daily grind of selling cars, parts and service, there is a whole wide world of activity going on in the automotive industry. Read More