Today on CBTNews.com – Tuesday, August 13th, 2019:
After selling his wildly popular CRM and BDC software solutions company eLead1One to CDK Global for over $500 million dollars last year, automotive retail veteran Hugh Hathcock knew he wasn’t done with the industry yet. Coming back strong with a brand new reconditioning solutions company, Hugh, who was recently featured in Automotive News, stopped by the CBT Studios with his son Gage, and daughter Hailee, to discuss ReconVelocity, and how its debut software can help your dealership run a more efficient recon process. Watch Now
“We have to let you go. Clean out your desk and hand in your keys.” There isn’t a manager on the planet that has not dreaded having to say those words to an employee. F&I Directors are no exception. Firing an F&I manager can be a particularly tough issue. Their position is unique within the dealership and being down just one during a busy time can cause problems if your store is not prepared. Read More
Love it or hate it, at this point the internet isn’t just part of the everyday business: it’s a key employee. Whether it’s shepherding business through your website or getting the word out there via social media, the internet is one of the most powerful tools of the 21st-century dealership. But with great power comes great responsibility. As fast as the internet can grow businesses, it can also tear them down. Managing your dealership’s online reputation is critical if you want to succeed. Read More