On today’s show:
- Mike Esposito, President and CEO of Auto/Mate, explains why CSI scores have nothing to do with loyalty
- Todd Gunderson, VP of Franchise and Major Deals at NextGear Capital, discusses the most valuable floor plans for dealerships
- Sales Tip of the Day with Delia Passi on first impressions, brought to you by AutoSweet
- Today’s Dealer of the Day, brought to you by Lot-Master, is Rochester Toyota in Rochester, New Hampshire
