On today’s show:
– CBT Automotive Network Founder and CEO Jim Fitzpatrick gives us a look at the upcoming CBT Sales, Service, and Marketing Conference and Expo taking place in February 2016
– eLead1One’s Bill Wittenmyer and FordDirect’s John Gottschalk discuss customer expectations in a preview of the upcoming CBT show Power Lunch
– Sales Tip of the Day with Waldo Waldman on being prepared, brought to you by The Next Up
– Today’s Dealer of the Day, brought to you by Performance Loyalty Group, is Hudiburg Subaru in Oklahoma City, Oklahoma
