On today’s show:
– Richard Holland, Managing Director of AutoPoint, discusses why your technicians might be unhappy
– Curt Zondervan of No Pressure Selling explains how consumers want to buy
– Sales Tip of the Day with Sean Gardner on the gas savings close, brought to you by Zurich
– Today’s Dealer of the Day, brought to you by ELEAD1ONE, is Volkswagen of South Mississippi in D’Iberville, Mississippi