On today’s show:
– Kevin Bradberry, President TK Worldwide, explains what you should look for in a sales manager
– Karl Brauer, Senior Analyst at Kelley Blue Book, explains how you can turn a recall into a positive opportunity
– Sales Tip of the Day with Glenn Pasch on having a consistent message
– Today’s Dealer of the Day, brought to you by The Next Up, is Jerry Haag Motors Inc. in Hillsboro, Ohio