On today’s show:
- Is tech so confusing, customers are getting turned off by vehicles that have it? We’ll tell you what J.D Power found out.
- With 2015 in our rear view mirror, what are some of the digital trends we could see in 2016? Our expert from Autohook fills us in.
- We find out how a dealership of distinction award-winning store makes customers happy online and in the showroom.