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Featured Interview
NAMAD Chairman Damon Lester recaps the 2024 annual conference
In today’s episode of CBT Now, Damon Lester, Chairman of the National Association of Minority Automobile Dealers (NAMAD), joins us to discuss the successful 2024 NAMAD Annual Conference. The event, held at the luxurious Fontainebleau in Miami, featured influential speakers, engaging discussions, and valuable takeaways for the automotive industry. Watch the full segment here.
How dealers can boost their engagement with GIFs and memes
In today’s fast-paced digital world, standing out in sales is more challenging than ever. On this episode of Loyalty-Based Sales Strategies, Jen Suzuki introduces a fun yet impactful way to enhance customer engagement—through GIFs and memes. From lightening the mood to fostering zero-pressure vibes, Jen explains how these tools can spice up sales conversations and create memorable customer experiences. Watch the full segment here.