Inside Automotive:
As the auto industry continues to evolve, car dealers must understand consumer demands and concerns and learn how to best address them. On today’s CBT News Consumer Focus, we caught up with four new car buyers from across the country to hear feedback on their purchases, and we learned that customer service was just one of the factors in their decision-making. Watch the complete segment here.
Headlines:
Cadillac unveiled the upcoming 2024 Celestiq electric sedan, a $300,000 luxury car with an estimated 300 miles of range. The vehicle will be General Motors’ attempt to join the ultra-luxury segment along with brands like Bentley and Rolls-Royce. Rory Harvey, Global Vice President of Cadillac, told CNBC the vehicle is more about creating an image and lifting peoples’ perception of the brand, rather than overall sales or profits, calling it a “halo vehicle.” Read More
News & Opinion
Trying to nail down the right digital advertising strategy for auto dealers is like trying to find clarity in retail sales performance at dealerships. It’s currently all over the map, and this is certainly reflected in the advertising strategies dealers say they’re employing. Ongoing manufacturer production and supply chain bottlenecks for many carmakers have kept inventory levels from recovering more quickly. On the consumer side, rising interest rates and still-high prices are creating ongoing concerns about consumers’ ability to afford new and used cars and trucks. Read More
Recent interest rate hikes coupled with tight supply continue to limit sales of both new and used vehicles. How can you prepare your dealership for a more competitive vehicle market going forward? One of the best tools at your disposal is custom reporting available through your CRM. The key word here is “custom.” Your dealership and market are unique and your reports should be too. Most leading CRM providers give you the power to craft a report the way you want to by adding or removing fields, applying filters, and creating visuals like graphs or charts. Why is reporting so important? Monitoring what’s working and what’s not is key to ongoing productivity and profitability. Read More
Did you enjoy this automotive newscast? Please share your thoughts, comments, or questions regarding this topic by connecting with us at newsroom@cbtnews.com.
Be sure to follow us on Facebook, LinkedIn, and TikTok to stay up to date.
While you’re here, don’t forget to subscribe to our email newsletter for all the latest auto industry news from CBT News.