Inside Automotive
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Exclusive: How dealerships are adapting to a new market in 2023 – Jay Feldman pt. 2
In December of last year, Feldman Automotive Group, a partnership founded in collaboration with actor Mark Wahlberg, celebrated the grand opening of their 19th dealership; the first freestanding Jeep dealership in Southeast Michigan. In the second part of this Inside Automotive interview, Jay Feldman, the group’s chairman and CEO, sits down with host Jim Fitzpatrick to discuss the state of the industry and how dealerships are changing with the times. Watch the complete segment here.
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For Dealers
A look at the news lately would have you believe that artificial intelligence (AI) will soon take the place of writers and artists. And while that might be true one day (this article still comes from a human), there are ways this technology can make a difference today for car dealerships. CDK Global surveyed 243 dealership executives who “consider themselves early adopters of new technology.” The October 2021 poll uncovered that AI has far-reaching effects across dealerships currently using the technology. Most significantly, 70% of these respondents report that AI is helping with sales. Other areas benefiting include the service department (47%) and marketing (43%). Read More
Business reports and analysis are equivalent to using a thermometer if you’re sick. The results inform your business’s health like the latter tells you about your bodily health. The proper performance reports can inform you of where your dealership is and give you insight into what you need to focus on in helping to improve how your dealership’s business functions. However, knowing which performance reports to track can be a challenge. Fortunately, there are a few key reports you can focus on to get started. As you progress in report tracking, you can use software to create dashboards to monitor key performance indicators or KPIs more in-depth. Read More
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