Looking back at 10 years of CBT News
2022 marks the 10th anniversary of CBT News, your #1 source for auto industry news and content. CBT aired its first newscast on December 2, 2012, and has been delivering news, trends, best practices, and great interviews with many people who make this industry so incredible.
In fact, CBT News has conducted over 5,000 exclusive interviews viewed by over a million people in the last ten years. In light of this achievement, the CBT production team highlighted some of the most notable people and their interviews on the network in a two-part retrospective.
We’d also like to thank all the people who have supported us and made it possible for us to provide you with news and information that helps you run your dealership better.
And a special thanks to our advertising partners who continue to believe in our mission and our loyal subscribers who have supported us with their feedback and suggestions. We love hearing from you. So, from our family to yours, we’d like to wish you all a very happy and healthy New Year!
For Dealers
When it pertains to the automotive industry, most believe that dealers are headed in the direction of electric vehicles (EVs). Or at least that lingering question crosses many dealers’ minds as they transition into the new year. Today on Inside Automotive, Tom Maoli, president and CEO of Celebrity Motor Car, discusses his perspective on what’s yet to come. Read More
In 2019, McKinsey said, “The automotive customer experience can often feel outdated and inferior, especially for younger customers, who seem to be losing interest in car ownership and prefer more convenient and flexible mobility options such as ridesharing which might lead to totally new mobility concepts.” Most dealership leadership would agree that a customer’s time is a valuable asset and should be treated as such. A customer’s time is worth so much that many businesses have started offering “time-saving” options to increase sales. Read More
What does success look like in the F&I department? How should it be measured? PVR (per vehicle retailed) is currently the most examined metric used to judge whether or not F&I holds its own as a profit center for the dealership. But is PVR the right thing to lean on, or is there a better way to measure success in F&I? Is this general number still okay in today’s F&I department? Are there more important metrics to drill down to for a better picture of what’s working and what’s not? Read More
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