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This exclusive monthly show aims to help sales and fixed-ops teams advance their careers, break records, improve service, and earn more money for themselves and their dealerships. Obtain critical communication skills and master customer interactions through in-depth guides covering scenarios ranging from in-person meetings to emails and phone calls. Learn practical strategies that help convert leads and drive sales performance with lessons on customer retention practices and follow-up approaches.

Inside Automotive is a groundbreaking network show that offers a captivating blend of dealership news, automotive retailing best practices, and cutting-edge industry insights from top executives and analysts. Featuring trailblazing industry insiders, this show offers a comprehensive look into the latest happenings within dealerships, highlighting key trends and developments. Through interviews with successful dealers, expert analysis, and practical advice, viewers gain valuable knowledge on implementing effective strategies, improving operations, and navigating the ever-changing automotive landscape.

Boosting showroom traffic with appointment tracking and personal engagement

In today’s hyper-competitive auto sales landscape, simply setting appointments isn't enough to secure customer loyalty. Industry expert Jen Suzuki, founder and president of eDealer...

How these 20 game-changing questions can transform your sales strategies

In this high-energy episode of Loyalty-Based Sales Strategies, Jen Suzuki reveals a powerful strategy for revolutionizing your sales calls—focusing on loyalty-building tactics that turn...

How dealers can boost their engagement with GIFs and memes

In today's fast-paced digital world, standing out in sales is more challenging than ever. On this episode of Loyalty-Based Sales Strategies, Jen Suzuki introduces...

Leveraging ChatGPT for enhanced sales and service – Jen Suzuki

In this episode of Loyalty-Based Sales Strategies, industry expert Jen Suzuki explores ChatGPT's transformative potential for car dealerships. From streamlining service communications to crafting...

Value centric selling for service and sales teams: Communicating client benefits for lasting impact

Join us on the latest edition of Loyalty-Based Sales Strategies, as Jen Suzuki shares game-changing sales strategies designed to empower both sales and service...

Visual video impact is poppin’ – Harness the power of video in follow-up strategies that engage your clients

In today's fast-paced automotive market, dealerships constantly seek innovative ways to engage customers and streamline their operations. On today's edition of Loyalty-Based Sales Strategies,...