TSLA404.660-6.49%
GM82.510-1.555%
F14.430-0.34%
RIVN15.930-0.75%
CYD50.460-1.37%
HMC26.850-0.12%
TM178.190-2.03%
CVNA70.0101.11%
PAG180.7600.695%
LAD307.500-1.02%
AN195.8602.47%
GPI325.600-0.14%
ABG199.8200.27%
SAH83.650-0.06%
TSLA404.660-6.49%
GM82.510-1.555%
F14.430-0.34%
RIVN15.930-0.75%
CYD50.460-1.37%
HMC26.850-0.12%
TM178.190-2.03%
CVNA70.0101.11%
PAG180.7600.695%
LAD307.500-1.02%
AN195.8602.47%
GPI325.600-0.14%
ABG199.8200.27%
SAH83.650-0.06%
TSLA404.660-6.49%
GM82.510-1.555%
F14.430-0.34%
RIVN15.930-0.75%
CYD50.460-1.37%
HMC26.850-0.12%
TM178.190-2.03%
CVNA70.0101.11%
PAG180.7600.695%
LAD307.500-1.02%
AN195.8602.47%
GPI325.600-0.14%
ABG199.8200.27%
SAH83.650-0.06%
F&I Today with Paul Brown focuses on helping dealers strengthen their finance and insurance operations with better processes, structure, and customer experience. Each episode breaks down real-world strategies F&I teams can use right now to boost product penetration, protect profitability, and leave buyers with a better last impression in the box.
F&I Today
Why protection products are essential in modern F&I
Paul Brown, Vice President of Training and Development at Ascent Dealer Services, says dealerships must rethink finance and insurance (F&I) as rising vehicle prices, repair costs, and longer loan terms...
How pre-framing helps dealers improve F&I close rates
As dealership customers become more payment-sensitive and less tolerant of friction, finance and insurance departments face growing pressure to modernize how they present products and build trust. During the latest episode...
Why ‘decision fatigue’ is killing your F&I gross
Buying a car demands more decisions than many customers expect. By the time they sign the purchase agreement, "decision fatigue" has set in. They have already negotiated a price, settled...
Affordability squeeze reshapes F&I strategy as dealers rethink customer conversations
Rising costs are reshaping how customers approach car buying, and F&I leaders must adjust their strategies to keep pace. On the latest episode of F&I Today, Paul Brown, Vice President...
4 customer personality types and how to win their business every time
Every customer who walks into a dealership is sending signals, but are you listening? Learning to read your customers and meet them where they are can build trust and close...
Transparency trouble: How top dealers win trust from the start
The automotive retail industry is facing a transparency tipping point. Today's car buyers are better informed than any previous generation, and they are losing patience with dealerships that still rely...
The key to closing deals underwater
The rise of negative equity challenges dealerships and customers alike. On today's episode of F&I Today, Paul Brown, Vice President of Ascent Dealer Services, explains how negative equity affects trade-in...
Closing the gap between F&I and service
Dealerships can increase customer satisfaction and drive long-term profits by improving communication between finance and insurance (F&I) and service departments, Paul Brown, Vice President of Ascent Dealer Services, said on...
Driving profits when service contracts fall short
To improve F&I results, dealerships need to address a widening performance gap, according to VP of Ascent Dealer Services, Paul Brown. On the latest episode of F&I Today, Brown attributes...
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