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CBT Now is a dynamic and fast-paced show that brings viewers the latest automotive news and expert insights on effective dealership management. This program covers a wide range of topics, including dealership operations, sales strategies, automotive marketing, technology advancements, and customer experience. With practical advice and actionable tips, CBT Now helps automotive retail professionals navigate the competitive market and optimize their strategies.CBT Now is a dynamic and fast-paced show that brings viewers the latest automotive news and expert insights on effective dealership management.

CBT Now is a dynamic and fast-paced show that brings viewers the latest automotive news and expert insights on effective dealership management. This program covers a wide range of topics, including dealership operations, sales strategies, automotive marketing, technology advancements, and customer experience. With practical advice and actionable tips, CBT Now helps automotive retail professionals navigate the competitive market and optimize their strategies.

Cox Automotive’s Erin Keating breaks down the Q1 2025 Dealer Sentiment Index survey

The latest Cox Automotive Dealer Sentiment Index (CADSI) reveals that U.S. dealers still face challenges in early 2025, with overall sentiment remaining below the...

Sen. Bernie Moreno clarifies Trump’s 25% auto tariffs

In recent weeks, the automotive industry has been in turmoil due to concerns over President Donald Trump’s 25% tariffs on automobiles, which have shaken...

Strategies to overcome tightening inventory in the used car market – Seth Rosen | Subaru of Jacksonville

As used car prices remain near historic highs, dealers continue to navigate affordability concerns and inventory shortages. In today’s episode of CBT Now, Seth...

What dealers can expect from the 2025 buy-sell market – Willie Beck | Bel Air Partners

As the auto retail industry navigates 2025, high-profile acquisitions—such as Asbury Automotive Group’s $1.3 billion purchase of Herb Chambers—have drawn attention to the buy-sell market....

Shep Hyken on the power of reviews: Why trust and authenticity matter in customer experience

Customer reviews and ratings have become a pivotal factor in purchasing decisions, but how much do consumers really trust them? Renowned customer experience expert...

CarEdge’s Zach and Ray Shefska are transforming car buying through transparency

The car-buying experience has changed drastically over the years, with consumers becoming more informed and digital platforms playing a more prominent role. In today's...