On this week’s episode of On the Mark, Mark Tewart discusses the idea of being a mirror image of the customer. Mirroring things such as their vocal tone or body language can make a car buyer more comfortable while at your dealership.
On this week’s episode of On the Mark, Mark Tewart discusses the idea of being a mirror image of the customer. Mirroring things such as their vocal tone or body language can make a car buyer more comfortable while at your dealership.