Top Stories
Chinese cars and tech face U.S. ban as Biden finalizes landmark auto policy. Read More
GM partners with Norway’s Vianode to secure key materials for next-gen EV batteries. Read More
Ken Garff Automotive Group to transition Tekion’s DMS by 2026. Read More
Strong Santa Ana winds threaten porges against L.A. wildfires. Read More
Featured InterviewsÂ
How customer experience and AI will define dealers’ success in 2025– Joseph Michelli
As we kick off a new year, the focus for leaders is clear: delivering exceptional customer experiences while leveraging innovative AI solutions. Renowned speaker and New York Times best-selling author Joseph Michelli, CEO of The Michelli Experience, joins us on today’s episode of Inside Automotive to share strategies for thriving in 2025 by blending human connection with cutting-edge technology. Watch the full segment here.Â
UpdatePromise transforms service departments, elevating customer satisfaction and profitability
In a world where customer expectations are ever-evolving, UpdatePromise is aiding dealerships to meet and exceed them through innovative software solutions. Brandon Nixon, Chief Revenue Officer at UpdatePromise, joins us on today’s episode of Driving Solutions to share how the platform is transforming service departments and driving measurable results for dealerships nationwide. Watch the full segment here.Â
Realign with the basics: shift your team’s focus from quantity to quality
Many sales teams have not fully adapted to the changes in the retail automotive space after the pandemic. In today’s episode of Mind Your Own Business, host Jonathan Dawson dives into the core fundamentals necessary to accelerate your business and team’s success. Watch the full segment here.Â