Larry Brown, a seasoned veteran in the automotive industry, brings over 21 years of expertise and an impressive array of certifications, including:
- a Master Certification as a Ford service advisor
- a Nissan service advisor and manager.
- NADA-certified in:
- service management,
- championship coaching,
- advanced service management.
Currently, Brown excels as a service and parts director at a dual franchise dealership that has earned national recognition. His dealership is ranked No. 1 in customer service satisfaction with Kia and leads the nation in VW and KIA accessory sales, a testament to his dedication and leadership.
Brown’s journey into the automotive industry began humbly while he was still a senior in high school, working in the detailing department at a Ford dealership. Though he briefly left to attend college and play basketball, he returned to pursue a full-time career in the field, gaining his first office role as a certified service advisor. From there, he progressed to a local Nissan dealership, where he explored sales before transitioning back into service management.
At just 24, Brown became one of the youngest Nissan service managers in the country, overcoming age-related challenges and establishing himself as a leader. His career took him to a Kia and VW dealership closer to home, where he continues to make an impact twelve years later.
Throughout his career, Brown has taken immense pride in each promotion and raise, as they recognized his hard work.
Looking forward, he aspires to become a fixed operations manager, overseeing multiple service departments and helping his young dealership owner succeed. His ultimate goal is to contribute meaningfully to the success of his team and dealership group while continuing to break barriers and foster a supportive environment for growth.
