At just 35 years old, Andy Dicken has established an impressive career in the retail automotive industry, having spent 17 years in various dealership roles. His journey began at a young age, helping in his father’s Jeep dealership in Bellevue, Washington, where he developed a passion for cars and the inner workings of a dealership.
Over the years, Dicken transitioned through numerous positions—from detailer to finance manager—gaining valuable experience in Chevrolet, Buick, Cadillac, GMC, Jeep, Chrysler, Dodge, Ram, and currently, Ford. For the past five years, he has been with Kelleher Motor Company, one of the oldest remaining franchise Ford dealerships in the nation, known for its family-owned values and commitment to customer satisfaction.
Dicken’s commitment to high customer satisfaction has earned him recognition, including the 2023 Ford Mobile Service Leader title. He emphasizes the importance of transparency and relationship-based selling, particularly in smaller communities where trust is crucial for building a loyal customer base.
His proudest career moment stems from his ability to change the narrative around car dealerships by implementing processes that prioritize customer needs and foster a positive experience.
Looking ahead, Andy aspires to own a small auto group that enhances customer experiences in small-town dealerships. His vision is to leverage his extensive knowledge and experience to build a dealership network that prioritizes trust, transparency, and exceptional service.
