Inside Automotive
Particularly in the last few years, dealerships have made enormous strides toward offering the experiences that customers demand, thereby advancing the industry. Jeremy Beaver, CEO of the Del Grande Dealer Group in Northern California, is joining us on today’s episode of CBT Now to learn how his dealerships have adapted and what’s happening today. Watch full segment here.
Top Stories
In its annual vehicle design contest, Stellantis is asking students to submit their concepts for “the future of a Ram truck.” The 11-year-old competition has helped shape multiple careers in automotive design, and awards winners with internship opportunities, scholarships and digital art equipment. For 2023, contestants are tasked with creating an electric pickup, coinciding with the reveal of Ram’s first battery-powered vehicle, the 1500 REV. Students looking to participate must be in grades 10-12, and enter their submissions before April 21. Read More
For Dealers
Car culture is ingrained in American society. From the toy cars children play with at an early age to the automobiles made famous in movies and TV, these four-wheeled machines are front and center in many aspects of our lives. On the practical side, cars are the reason you get a paycheck. Plus, it’s a business responsible for about 3% of the country’s GDP, employs more people than any other industry, and generates the highest dollar value of exports. Needless to say, cars are a big deal for Americans. But you already know that. Read More
Within your service department, you have multiple positions working together to create the seamless experience your customers encounter. To ensure maximum satisfaction, every part of the team must work at optimal levels, which requires constant service training. While it’s common to show employees how to write repair orders, manage time, and schedule appointments, there are five areas of service training that are consistently overlooked. Whether you are training a service advisor, service technician, or service manager, there’s always room for improvement. In this guide, we cover some topics that need more attention. Read More