Today on CBTNews.com – Thursday, January 17th, 2019:
AI powered assistants have shown to be highly effective for increasing sales, quality of service, and improving other activities around the dealership. These virtual aides help dealers handle more sales leads and manage your most viable follow-ups. Joining Jim today to further discuss artificial intelligence in your dealership, is John Ruble, vice president of strategic partnerships at Conversica. Watch Now
While tax laws are an outlier for this year, the top legislative trends that will likely impact dealers the most have to do with emerging technologies. EVs, AVs, and even data collection methods are set to see some overhauls in 2019. These issues will significantly affect selling strategies, as well as the types of vehicles that could be attractive to consumers. Judging by the potential shrinking of sales for 2019, knowing how government legislation could impact the operation of your dealership is more important now than ever before. Read More
As predicted, Nissan’s investigation into the alleged Carlos Ghosn scandal has now made its way to the United States. Hans Greibel of Automotive News discussed the implications of it with the owner of a Nissan dealership in Florida who reported that Nissan North America had held a conference call in which “they assured us that all of our resources and the direction we’re going is still in place,” but automotive experts and dealerships across the country are skeptical. Read More