Today on CBTNews.com – Tuesday, November 6th, 2018:
Cultivating a network for salespeople to strategize and learn from one another, as well as find training resources can make all the difference in their career. In today’s segment, Jim Fitzpatrick is joined by Dave Benson, author, dealership sales coach, and co-founder of The Sales Hustlers, to talk about taking your dealership sales to the next level. Read More
Everyone could name someone they work with now that probably shouldn’t have the role they are in. They arrive at work with a chip on their shoulder, a lackadaisical or entitled attitude, or a combative nature. It’s a person who is hard to work with and certainly isn’t a ‘plus’ to your customer experience. That’s a part of human capital management that’s extremely difficult to address. Concerns of discrimination, harassment, and wrongful dismissal lawsuits hang over the heads of management and HR departments. And while the waters are tricky to navigate, underperforming staff shouldn’t have a place in your dealership. Read More
Social media is the next frontier for customer outreach and connection. Video content, in particular, is a powerful tool for engaging with your buyers and building your brand. If you’re new to the medium, though, making a video can be overwhelming. You may not be sure what to make videos of, or insecure about the quality of your videos. Not to worry! Here are six video ideas that are easy to make no matter what equipment you have. Read More