The auto industry will change more in the next five years than it has in the last 50…that’s actually a quote from Mary Barra, CEO of GM via a Linkedin post last week. She added that she thinks we’re at the start of a revolution that is changing the way people drive.
With change, Barra tells Auto.com that there are 10 jobs that will be most important in leading a change, including customer care experts. People who can connect with customers directly and instantaneously via social channels.
Barra also believes interaction designers will be important…people to ensure information and technology within the car can be accessed safely and intuitively.
In the meantime, Barra recently sat down with CNBC (and alongside Facebook COO Sheryl Sandberg) to talk about women working in the auto industry and the huge impact Facebook has on connecting with consumers.
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