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CBT News – December 21, 2015

CBT News
By CBT News

On today’s show:

  • Todd Smith, former Dealer Principal and now CEO of ActivEngage explains if the live chat process you’re using hurts your team more than helps
  • Is the culture and customer experience at your dealership exactly how you want it?
  • How will the interest rate hike last week, affect the Auto Industry?
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CBT News – December 18, 2015
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CBT News – December 22, 2015
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