On today’s show:
– CBT Automotive Network Founder and CEO Jim Fitzpatrick discusses the first CBT Sales, Service, and Marketing Conference and Expo coming up next February
– Sales Tip of the Day with Paul Potratz on listening to your customers, brought to you by The Next Up
– Today’s Dealer of the Day, brought to you by Performance Loyalty Group, is Shearer Chevrolet Buick GMC Cadillac in South Burlington, Vermont