Today, we are highlighting one of the talented young professionals selected for the CBT News 40 Under 40 award. This award honors excellence, passion, and success among today’s retail automotive professionals. Joining us is Michale Lucki, the General Manager and Operating Partner of Riverhead Mazda.
In November 2023, Lucki took on the challenge of transforming Riverhead Mazda from the ground up. “We purchased the franchise, parts, and new vehicles—but no building, staff, or used inventory,” he explained. Starting with a double-wide trailer and no heating, Lucki has led a remarkable year of growth. Under his leadership, the dealership has achieved a 400% increase in sales compared to the previous ownership, consistently delivering exceptional customer experiences.
Despite a rich family history in the automotive business, Lucki cites the past year at Riverhead Mazda as the highlight of his career. “This is the first time it’s truly been my operation to build,” he shared. The dealership has top Net Promoter Scores among Mazda service departments nationwide and receives glowing five-star customer reviews.
Looking ahead, Lucki envisions a bright future for Riverhead Mazda, with the construction of a state-of-the-art facility set to begin shortly. Over the next five years, he aims to further cement the dealership’s reputation for excellence while continuing to tackle challenges one step at a time.