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USMCA talks resume, Cadillac revives gas models, California EV registrations decline
Top Stories U.S., Mexico resume USMCA talks as Trump escalates trade pressure on Canada. Read More Cadillac shifts from all-EV future, new gas-powered models arriving in 2027. Read More Hybrid sales surge as new EV registrations fall in California. Read More Toyota refreshes 2027 Tundra with new Trailhunter trim, upgraded tech. Read More Featured Interviews Keffer...
Solutions Central
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Inside Automotive
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Keffer Auto Group CEO breaks down the industry’s biggest threats
Dealers across the country face several challenges and pressures today, including affordability, competition from direct sales brands, and digital dealers like Carvana. Jim Keffer, CEO of Keffer Auto Group in Charlotte, North Carolina, says navigating those pressures comes down to understanding where the real risk sits and building a strategy...
CBT Now
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How having happy, well-trained employees leads to happy car buyers
One of the oldest rules in the car business is "the customer is always right." When customers are consistently unhappy, the issue is rarely the customer but something off inside...
NJ CAR launches campaign highlighting the value of local dealerships
The New Jersey Coalition of Automotive Retailers (NJ CAR) has launched a new statewide campaign, "Local Matters," aimed at educating consumers and legislators about the economic and community value of...
Perry Watson IV on why NAMAD is driving the future of dealer ownership
With market dynamics vastly changing, dealership leaders are looking for new ways to stay competitive. Perry Watson IV, President of the National Association of Minority Automobile Dealers (NAMAD), joins us on the latest...
The 3-step habit that could save your next deal
Many deals seem to go well at first, but don't end up going anywhere. Sales Coach Matt Easton, Founder of Easton University, says the problem isn't the pitch, but the...
The real value of leadership development in an AI era
Leadership development remains one of the most overlooked competitive advantages, even as organizations continue investing heavily in AI and emerging technologies. On the latest episode of CBT Now, Matt Gjertsen, the...
Navigating negative equity, credit challenges and pricing transparency in F&I in 2026
Negative equity is rising, loan terms are stretching, and F&I managers are being asked to do more than ever. Paul Brown, Vice President and partner at Ascent Dealer Services and the host...
David Long on the foundation that drives dealership performance
Pressure, burnout, and negativity can spread through a dealership faster than ever. Joining us on today’s CBT Now episode to discuss how mindset, attitude, and energy can directly impact leadership...
CBT News Shorts
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Keffer Auto Group CEO breaks down the industry’s biggest threats
Dealers across the country face several challenges and pressures today, including affordability, competition from direct sales brands, and digital dealers like Carvana. Jim Keffer, CEO of Keffer Auto Group in Charlotte, North Carolina, says navigating those pressures comes down to understanding where the real risk sits and building a strategy...
Executive Profile
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Ryan LaFontaine on family, beating cancer, and building Michigan’s largest dealer group
Ryan LaFontaine has called Highland, Michigan, home for nearly his entire life. At just six months old, his family put down roots there and has spent decades building one of the state's most recognized automotive empires. He's now CEO of LaFontaine Automotive Group, which has over 45 dealerships across Michigan....
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8 habits of highly successful service advisors
Fixed Operations has become one of the most important—and most underleveraged—opportunities for dealerships looking to drive profitable growth, improve retention, and combat increasing margin pressure. Today's service advisor plays a critical role in that success. As dealership margins face pressure from rising costs, changing customer expectations, technician shortages, and growing competition,...
