How Houston's No. 1 Chevy Store Uses AI, Fixed Ops, CarMax Up 13.8% | CBT Live (09.29.26)
Industry News
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NIADA push policy priorities, Toyota global sales, Volov freezes global hiring
Top Stories NIADA dealers take 4 policy priorities to Capitol Hill. Read More Toyota global sales fall 6.4% as China decline deepens in August. Read More Volvo Cars freezes office hiring as shares sink, names new CEO. Read More Robotaxi rides winning over autonomous vehicle skeptics, study finds. Read More Featured interviews Omega Advisors’ Gerrick Wilkins...
Solutions Central
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Inside Automotive
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Omega Advisors’ Gerrick Wilkins on dealership valuations, M&A and AI
Gerrick Wilkins, Founder and CEO of Omega Advisors, believes dealers should assess transactions based on future earnings and risk rather than just last year's numbers. With over 25 years of experience, Wilkins discusses brand valuations, strategic divestitures, artificial intelligence, and succession planning in the latest Inside Automotive episode. He notes that...
Fixed-Ops News, Content, Coaching and Analysis
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CBT Live
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M5’s Lee Harkins on unlocking hidden fixed ops revenue
A few overlooked fixed ops numbers show where service revenue is slipping away. On today's edition of CBT Live, Lee Harkins, President and CEO of M5 Management Services, explains why additional...
How Antione Burks built a people-first culture at a top-volume Chevy store
Sustaining a dealership at the top of a competitive market requires more than volume. For Antione Burks, General Manager of Mac Haik Chevrolet, it comes down to building a culture...
Cox Automotive’s Derek Hansen explains what’s shifting used car demand
Affordability pressure is changing which used vehicles shoppers can finance, and dealers need the right mix heading into Q4. On today's edition of CBT Live, Derek Hansen, Senior Vice President...
How ‘The Good GM’ built a social media strategy around authenticity
Social media has quickly become a major part of how dealerships connect with consumers, but JC Prats (aka The Good GM) uses it for more than just selling cars. The...
Stellantis dealer Phil Pecoraro talks MAAP, market changes
Stellantis dealers are adjusting to new rules on how they advertise vehicle prices, while some operators see the change as a way to reward stores that deliver a better customer...
Gearing up for Used Car Week 2026
With new vehicles selling at increasingly high price points, used cars are giving consumers more ways to enter the market. Bill Zadeits, President of Cherokee Media Group and Conference Chair...
Stellantis dealer Joe Laham talks MAAP, Chinese cars, powertrain options
On today's edition of CBT Live, Joe Laham, President of Premier Companies, joins the show to discuss Stellantis' new minimum allowable advertised price (MAAP) requirements taking effect October 1. Laham...
Featured
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M5’s Lee Harkins on unlocking hidden fixed ops revenue
A few overlooked fixed ops numbers show where service revenue is slipping away. On today's edition of CBT Live, Lee Harkins, President and CEO of M5 Management Services, explains why additional sales request (ASR) closing percentage and parts sales per flat-rate hour matter. Sign up for CBT News' daily newsletter and get...
Executive Profile
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Frank Carbone on Holman’s legacy, expansion and the next 100 years
Frank Carbone started out parking cars and changing oil at a Ford store in Fort Lauderdale when he was just a teenager. Today, he oversees nearly 60 dealerships representing 32 brands as President of Retail Automotive at Holman. The company has doubled in size twice in the past 10 years....
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Don’t let used inventory opportunities sit in the service lane
Used inventory acquisition doesn’t have to start when your lot gets thin. Some of your best future inventory opportunities may already be inside your dealership. They emerge through service visits, ownership milestones, and ongoing customer relationships. New findings from the Cox Automotive Fixed Ops & Ownership Study, along with insights from VinSolutions®,...
