What Is Carvana Getting Right? Real AI Adoption, GM vs. Toyota | CBT Live (10.02.26)
Industry News
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Automakers post Q3 results, Toyota opens battery center, Remembering Jim O’Conner
Top Stories GM keeps U.S. sales crown in Q3, but Toyota's hybrid surge is closing in fast. Read More Stellantis, Honda post Q3 sales results as hybrids and key models drive growth. Read More Toyota opens $50 million Michigan battery research center. Read More Tesla expected to post lower Q3 deliveries as U.S. sales...
Solutions Central
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Inside Automotive
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Remembering Jim O’Connor, the Ford executive who never lost sight of retail
The automotive industry is mourning the passing of former Ford executive Jim O'Connor. O'Connor died Sept. 25 at age 83. His career at Ford Motor Company spanned more than four decades. He rose to lead Ford Division, Lincoln-Mercury and Ford of Canada before retiring in 2004. On this episode of Inside...
Fixed-Ops News, Content, Coaching and Analysis
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CBT Live
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Why real AI adoption means getting the whole team on board
Dealerships keep adding AI tools, but results depend on employees who understand them and help shape how they work. Stores that skip that step risk frustrated staff and a disconnected...
How dealers can make car buying easierÂ
As customer expectations continue to evolve, Peter Cooper, President of Lexus of Lehigh Valley, says dealers need to focus less on copying disruptors and more on understanding what those companies...
Senator Moreno outlines next steps for the Connected Vehicle Security Act
The Connected Vehicle Security Act is entering a critical stretch in Congress, with lawmakers facing a limited legislative window to advance legislation that restricts connected vehicles and related technology from...
What every dealership leader should do before Q4 slips away
The final quarter gives dealership leaders one more chance to refocus a team worn down by summer. On today's edition of CBT Live, Dave Anderson, CEO of LearnToLead, outlines a Q4...
How Mike Gilson sees AI reshaping dealership revenue opportunities
As dealership systems become more complex, customer information can end up spread across multiple platforms and communication channels. But Mike Gilson, CEO of Conversica, joins us on today’s CBT Live...
M5’s Lee Harkins on unlocking hidden fixed ops revenue
A few overlooked fixed ops numbers show where service revenue is slipping away. On today's edition of CBT Live, Lee Harkins, President and CEO of M5 Management Services, explains why additional...
How Antione Burks built a people-first culture at a top-volume Chevy store
Sustaining a dealership at the top of a competitive market requires more than volume. For Antione Burks, General Manager of Mac Haik Chevrolet, it comes down to building a culture...
Featured
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Why real AI adoption means getting the whole team on board
Dealerships keep adding AI tools, but results depend on employees who understand them and help shape how they work. Stores that skip that step risk frustrated staff and a disconnected customer experience. On today's edition of CBT Live, Jen Suzuki, Founder and CEO of ZukiTalk and President of eDealer Solutions,...
Executive Profile
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Frank Carbone on Holman’s legacy, expansion and the next 100 years
Frank Carbone started out parking cars and changing oil at a Ford store in Fort Lauderdale when he was just a teenager. Today, he oversees nearly 60 dealerships representing 32 brands as President of Retail Automotive at Holman. The company has doubled in size twice in the past 10 years....
From Our Publishing Partners
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Don’t let used inventory opportunities sit in the service lane
Used inventory acquisition doesn’t have to start when your lot gets thin. Some of your best future inventory opportunities may already be inside your dealership. They emerge through service visits, ownership milestones, and ongoing customer relationships. New findings from the Cox Automotive Fixed Ops & Ownership Study, along with insights from VinSolutions®,...
