What's Keeping Dealers Up at Night? NYC Sues CarGurus, Tesla vs. Porsche | CBT Live (10.19.26)
Industry News
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CarGurus faces lawsuit, VW pushes for global pay freeze, CAR technique builds stronger teams
Top Stories CarGurus faces NYC lawsuit over used-car deal ratings and hidden fees. Read More Volkswagen pushes for global pay freeze through 2030, reports say. Read More Used EV sales hit record market share as inventory tightens. Read More What 98% of Gen Z dealership employees say matters most at work. Read More Featured Interviews Communicate...
Solutions Central
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Inside Automotive
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Communicate clearly with the CAR technique: context, action and result
Dealers often communicate a message clearly and assume it landed, while their teams may have heard something different. Closing that distance takes preparation and a few simple habits. On today’s episode of Inside Automotive, Andrew LaCivita, Founder of milewalk Academy, and author of the book Signal Strength joins us to explain how...
Mergers & Acquisitions
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CBT Live
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Karl Brauer sees opportunity in performance, exclusivity
While Tesla’s flying Roadster concept is drawing attention for its unconventional technology, Porsche’s new Mission S supercar points to a different approach to performance. Karl Brauer, Executive Analyst at iSeeCars,...
CADA CEO updates Scout lawsuit, EV sales and Sunday sales ban
Colorado dealers are fighting a direct-sales lawsuit while EV sales fall and the Sunday sales ban faces a challenge. On today’s edition of CBT Live, Matthew Groves, President and CEO...
How advanced vehicle technology creates new challenges for dealers
From advanced headlights to connected-car data collection, new vehicle technology is creating more opportunities for dealers to educate customers before and after a sale. Lauren Fix, Automotive Expert and Founder...
How dealership leaders can motivate teams without raising pressure
As dealerships navigate economic uncertainty and prepare for year-end targets, leaders must find ways to keep employees engaged without allowing pressure to undermine performance. Tyler Dickerhoof, Founder of Impact Driven...
Record car payments, 84-month loans raise affordability concerns
Record monthly vehicle payments and longer loan terms are raising new concerns about how consumers will manage the cost of car ownership. Jessica Caldwell, Head of Insights at Edmunds, joins...
“Andrea Sells Cadillac” shares the social media habits that bring in buyers
Salespeople who skip social media may miss out on a steady source of leads and referrals. Video lets buyers get comfortable with a salesperson well before they walk into the...
Porsche lawsuit highlights the risks of franchise requirements
A lawsuit involving Porsche has put the cost of franchise requirements and automakers’ control over vehicle allocation in the spotlight. Chris Hunsicker, President of Hunsicker Coaching International, joins us on...
Featured
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Karl Brauer sees opportunity in performance, exclusivity
While Tesla’s flying Roadster concept is drawing attention for its unconventional technology, Porsche’s new Mission S supercar points to a different approach to performance. Karl Brauer, Executive Analyst at iSeeCars, joins today’s CBT Live segment to examine both vehicles and explain why demand for high-end performance cars remains strong even...
Executive Profile
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Frank Carbone on Holman’s legacy, expansion and the next 100 years
Frank Carbone started out parking cars and changing oil at a Ford store in Fort Lauderdale when he was just a teenager. Today, he oversees nearly 60 dealerships representing 32 brands as President of Retail Automotive at Holman. The company has doubled in size twice in the past 10 years....
From Our Publishing Partners
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The dealership data hiding in customer conversations
Dealerships have never had more data. Dealer management systems, CRMs, digital retailing platforms, marketing tools and F&I reporting give leaders access to a steady stream of performance metrics. With a few clicks, a dealer can see gross profit, PVR, product penetration, close rates, appointment activity, CSI scores and dozens of...
