What's Ahead for NY Dealers in 2027? Closing Beyond Price, Record $51K ATP | CBT Live (11.10.26)
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Tennessee blocks Scout dealer license, Stellantis sells Brampton plant, Mobility Global connects dealer data with AI
Top Stories Tennessee denies Scout Motors dealer license for direct sales. Read More Stellantis sells Brampton plant to Canadian defense manufacturer Roshel. Read More Honda raises annual profit outlook 20% despite EV restructuring costs. Read More NHTSA looking into Waymo's school bus safety software fix. Read More Featured Interviews How Mobility Global is using AI to...
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Inside Automotive
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Inside America’s first AMG Brand Center at Mercedes-Benz of Columbus North
The first dedicated Mercedes-AMG brand center in the United States is giving customers a new way to experience the luxury performance brand while highlighting the role dealerships still play in an increasingly digital retail environment. On this exclusive episode of Inside Automotive, we spoke with President Kevin Moreno, U.S. Senator...
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CBT Live
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Mark Schienberg explains the economic impact of New York’s franchised dealerships
New York's franchised auto dealers generate more than $70 billion in economic activity and support tens of thousands of jobs, according to a new report from the Greater New York...
Closing on value, not just numbers, can win more deals
Dealers and managers are describing the market very differently right now, with some saying things are pretty good and others calling it iffy at best. Either way, sales teams that...
Former Xerox CEO says dealers should treat AI agents as part of the workforce
Dealers weighing how far to take artificial intelligence are also asking what it means for their people and their customers. The answer starts with good data, clear measurement, and a...
Why service BDC training matters to dealership retention
Dealerships can invest in service technology, build business development centers and track customer satisfaction scores, but Jeff Cowan says none of that matters if customers don't know what to expect...
AI, EVs and hybrids are changing automotive retail
From artificial intelligence and autonomous vehicles to the evolving mix of electric, hybrid and gas-powered vehicles, the automotive industry is entering a period of vast technological change. On today’s CBT...
Building stronger dealership teams through trust and accountability
A historic 35-hour military mission that helped launch Operation Desert Storm gave retired U.S. Air Force Col. Trey Morriss a firsthand understanding of what it takes to lead under pressure....
What GM’s hybrid shift can and can’t do for its market position
Hybrids are driving much of the sales growth at the brands that offer them, and automakers that were slow to build them are working to catch up. For instance, General...
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Inside America’s first AMG Brand Center at Mercedes-Benz of Columbus North
The first dedicated Mercedes-AMG brand center in the United States is giving customers a new way to experience the luxury performance brand while highlighting the role dealerships still play in an increasingly digital retail environment. On this exclusive episode of Inside Automotive, we spoke with President Kevin Moreno, U.S. Senator...Stats, Trends, and Updates
Executive Profile
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Frank Carbone on Holman’s legacy, expansion and the next 100 years
Frank Carbone started out parking cars and changing oil at a Ford store in Fort Lauderdale when he was just a teenager. Today, he oversees nearly 60 dealerships representing 32 brands as President of Retail Automotive at Holman. The company has doubled in size twice in the past 10 years....
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Choosing a modern payment processor that can keep up with what’s next
Not long ago, the standard for modern payments began and ended with reliable credit card processing. Today, customers expect more choices. Convenience is a fundamental staple in daily consumer transactions, and dealership transactions are no exception. In order to present customers with a modern customer experience, dealerships must maintain a cutting-edge...
