Do more than just satisfy customers, create an impressive buying experience.
|
|
 CBT News 6.17.13
 |
 Online Car Shopping is Growing
|
 Reach Your Customers Through Text
|
 |
 Edmunds.com report sheds new light on car shopping trends and behavior. |
 Nine tips for boosting your staff’s productivity at work this summer. |
 The fundamentals of leadership: What to do when you don't have all the answers. |
 What friends are tweeting, liking and sharing matters most to Generation Y. |
 Grant Cardone provides three sales tips to keep you motivated toward your goal. |
 Phoenix ad flagging, best practices and consumer sentiment boost "green" image. |
 Vehicle shoppers are watching YouTube to be inspired, entertained and educated. |
 Prepaid maintenance programs boost customer retention and service up-sell. |
 Ford continues brand loyalty leadership; Porsche most improved over Q1 2012. |
 Treat social media as a serious platform, and get your customers involved. |
 Creating all-around service professionals can lead to happier customers and sales. |
 Longer term auto loans and low interest rates keep monthly payments minimal. |
 Emails should have 60 percent editorial content and 40 percent promotional. |
 “Hire someone who is passionate about your business. Don’t just hire anyone.” |
 An AutoTrader.com survey explores the emotional reasons between man and car. |
 Auto dealer salespeople consider price most troubling part of sales negotiation. |
 Ford reaches new company record and incentives drop 3.0 percent from last year. |
 Evaluating and analyzing hybrid retention in relation to traditional powertrains. |
 The top reasons you're losing your service customers and how to get them back. |
 Many top name brands enjoy their best May sales numbers in decades. |
 Used vehicle inventory: The best advice on how to checking on your investment. |
 Play offense not defense with online reviews and drive in new vehicle sales. |
 Discover the 21 traits that can produce a high performance business culture. |
 Dataium ASI shows compacts and luxury cars heating up as economy steadily improves. |
 There are several ways to create an up-sell; one is to start with your F & I manager. |
 Follow these four tips to keep your top employees performing at their best. |
 Social media marketing: Now is the time (that is, if you have the time). |